written by on 18/11/2010
Unfortunatly they are the most unproffsional company i have EVER had the displeasure of dealing with, My numberplate turned up with a huge air bubble in, So i emailed the company they asked for pictures, sent them over where you can see the bubble,they denied being able to see anything, So i rang the company, 3 times it took before someone gave me an answer, I believe it was a Male, dont know if it was Craig himself but Obviously it didn't matter, got told to send it back to their offices and they would re-roll it and send it back.
Sent it recorded delivery that same day, this was over a month ago now, No Contact from them since, I have emailed them back to get a "we havn't received it at our Suffolk office"
Well obviously as someone told me to send it to their IRELAND ADDRESS!
So angry, 40£ that I didnt have to WASTE because of these absolute monkeys
DEMONPLATES.CO.UK RESOLVED ALL MY ISSUES WERE VERY VERY PROFESSIONAL AND AMAZINGLY FAST DELIVERY- WELL PACKED
CRAIGSPLATES MESSED ME AROUND NO END, STILL WAITING FOR THIS TO BE RESOLVED
I will NEVER use this company again in my entire life, and if it takes my £40 they have taken from me to be the cause of me telling EVERYONE i ever come across wanting to buy plates to order them from demonplates then so be it, i was a 3 X Returning customer to craigs plates as they did the fun designs i was after but this is NOT how ANY customer should be treated, let alone someone thats spent over £120 of their hard earned money on plates Which were not even printed Properly
THIS IS YOUR FAULT CRAIGSPLATES SORT MY ORDER OUT !
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Demon Plates Staff's Comment
Written on: 01/05/2012
Hi there
I see that my company (Demon Plates) managed to help you out when you were in a spot of bother. Perhaps you could post a positive review of our service and product on this review site? You can find us by searching 'Demon Plates'.
We really would appreciate it.
Regards
Gary