Written on: 16/11/2010 by Greecian (3 reviews written)
I bought an Ebac 6200 in 2007 and after a month or so it was exchanged by Ebac because of noise. The second unit has been back to them four times because of the same fault....it sounds like a worn out supermarket freezer! The unit is placed in the hallway of our 3 bedroom semi. We can't leave it on overnight because it is so noisy. At today's date (Nov 2010), it's now waiting to be returned a fifth time. It was fortunate I extended the warranty to five years. In November 2009, totally frustrated, I wrote to John Adams (the MD?). Guess what...no response. Very disappointing.
I've been a customer of EBAC for over 20 years and this is the third and last Ebac product I shall buy, the previous two machines were changed only because of old age.
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