Air Asia Review

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★★☆☆☆
1.8
From 146 reviews
27.0% of users recommend this

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

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Philip Grobler's review of Air Asia

“Air Asia has an unethical advertising policy where...”

★☆☆☆☆

written by Philip Grobler on 09/11/2010

Air Asia has an unethical advertising policy where discounted or @free@ seats are offered online, however, when a seat is reserved the quoted price to be paid is the standard price. There is no SOLD OUT banner to prevent confusion. Their phone service can only be described as utterly pathetic and frustrating. Don't even try to use it, you will need a psychologist afterwards. I changed my travel date and had to cough up a whopping 1800 baht - which made the final ticket price way above other airlines. Air Asia is a budget airline - they respect their own budget, not yours. I seriously consider a Facebook group called Air Asia Sucks.

  • October 2010

    Flight Date

  • Bangkok to Taipei

    Flight From - To

  • Economy

    Ticket class

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • No

    Is Food Included?

  • Quality of food

  • No

    Are Drinks Included?

  • Short Haul

    Flight Length

  • Value For Money

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