Kirby G5 / 6 / 7 Review

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Kirby G5 / 6 / 7
★★★☆☆
2.9
48.0% of users recommend this
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BobbieSmith's review of Kirby G5 / 6 / 7

“RJB Distribution Ltd & Kirby cleaners - my warning ”

★☆☆☆☆

written by BobbieSmith on 02/11/2010

RJB Distribution Ltd & Kirby cleaners - my warning



Okay, so I thought I'd post this review of the 'services' of RJB Distribution to try and stop other people losing hours of their time just like I have...



I was at home one day when a man from RJB knocked at my door. He told me he was representing a company that was new to the area and, in return for my phone number, he would enter me into a free prize draw to win a car. There was no selling involved or anything, they were just doing it to promote their new company. What the hell, I thought, I don't usually deal with people at the door but this sounded like a good offer.



About a week later, I received a phone call from a very nice lady from RJB Distribution - she told me that I hadn't won the main prize in the draw but that I had won a free carpet clean! I was very happy as I don't usually win anything. But then I remembered - I don't actually have any carpets, only wooden floors. Don't worry, she said, we will clean your upholstery for you instead - we don't want you to miss out on your prize. Again, I asked if there was any catch or any selling involved and the lady assured me that there wasn't - they were just awarding these prizes to promote their company.



The big day came for the carpet clean and I was surprised to see two men at my door, carrying a large box. They entered and I showed them to the front room where my sofa was. I then went to leave the room to get on with some work but they said I had to stay. Then they asked where my husband was and, somewhat confused, I told them he was working. They upacked a large vacuum cleaner from the box - I now know it was a Kirby cleaner. Then came the most tedious few hours of my life so far...they launched into a very high pressure sales pitch to try and get me to buy the Kirby for...wait for it....£2,500!!! I was speechless! They tried all the tricks...phoning their boss for a discount...offering me lower and lower prices....telling me the deal was only valid today...telling me how dirty my home was and asking how I could live with so much dust....trying to scare me that all the dust would set fire to my TV...offering me a demonstrator model, etc. etc. They even tried to get me to show them my bedroom so they could hoover the mattress! Anyway, I finally got rid of them after more than 3 hours and they still hadn't cleaned my upholstery!



Thinking back, it was obvious that the whole thing was a con. There was no prize draw, it was just a way in to my house to try and con me into buying an overpriced hoover. If I had been forty years older I might have given in and I would have lost £2,500 as well as three hours of my life!



Take it from me - DON'T DEAL WITH KIRBY AND DON'T DEAL WITH RJB DISTRIBUTION - JUST SHUT THE DOOR!

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Guest's Response to BobbieSmith's Review

Written on: 28/05/2012

I had exactly the same experience with KSC Ltd although, lucky enough, I threw him out after about 10 minutes!

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