Written on: 29/10/2010 by littlebubba555 (2 reviews written)
on the website delivery is stated as 2 weeks. After checkout that changes to 4weeks. So we sat on our hands and waited patiently. After four weeks and no contact we contacted customer services. It took four further phone call for anyone to take any notice and a further three weeks for delivery. This was very very poor service. The fridge was only one ofseveral items on the order. There were problems with two other items one of which is still not yet resolved.
Completely useless service, and a reputation that is going down the pan. I'll tell you one thing, I will never use John Lewis or John Lewis.com again.
As rated by our community of reviewers
" Worst 'Customer Service' ever received! " Read More
Written by 3llena
" They took all my money from my account! " Read More
" Worst shop ever bought from " Read More
" They apologized for the problems that I had to go through " Read More
" They've started banning books that challenge Zionist claims " Read More