Air Asia Review

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★★☆☆☆
1.8
27.0% of users recommend this
  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

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Guest's review of Air Asia

“After reading multiple and mixed reviews prior to...”

★★★★★

written by on 28/10/2010

After reading multiple and mixed reviews prior to booking with AirAsia for the first time, I was a little hesitant in flying with them but having just taken 4 of their flights in 9 days, I would highly recommend them to anyone. As they are a budget airline, you are obviously going to get what you paid for so sometimes I feel that people's expectations are a little over the top.

In regards to check in procedure- there were absolutely no problems. We had pre-printed our boarding passes so easily just handed in our luggage at the drop-off counter and away we went...very simple and painfree.

In regards to plane comfort...my husband is 6 ft and he had no issues what so ever. Also travelling with a younger child who vomited twice on the first flight, the flight attendants were prompt in helping with the situation.

In regards to food quality...a fussy teenager again had no issues with any of the meals and items purchased on the plane (not prebooked) were very reasonably priced, eg one water 3 ringgits= 1 AUD.

In regards to being on schedule and time- they were exceptional in all 4 flights....on time, every time.

I can truly say that Air Asia has 4 new fans and we will definately fly with them again, hopefully in the near future. Thanks Air Asia and keep it up:)

  • Oct 2010

    Flight Date

  • Melbourne, Australia- KL

    Flight From - To

  • Economy

    Ticket class

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Yes

    Is Food Included?

  • Quality of food

  • Yes

    Are Drinks Included?

  • Long Haul

    Flight Length

  • Value For Money

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