written by fimckenzie on 26/10/2010
When we ordered the bed we were informed it would take 4-6 weeks to come. As the date got closer I contacted Bed city for an update. There was a couple of hitches with the delivery depot saying one thing and my being told another but Bed City were very helpful and ensured the bed and mattress got to us on time. On putting the bed together we found a small piece of damage to the bed end (leather). Considering how easy it would have been for Bed City to say this could have been caused by us when we put it together and there was no proof it was there before etc, we had no problems and they immediately got onto the manufacturers to have a replacement sent. Communications were excellent and we received very impressive customre service throughout the transaction. Very impressed.
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