written by on 25/10/2010
Computer Planet: Great website, product choice, ease of use. Great customer service response time - great PC build, well constructed with everything present & correct and runs like a dream... however the promised timescale & production process updates were not kept & my build took twice as long as advertised and inaccurate timings were given when chasing. The advertised Free copy of Dirt 2 wasn't included. Was told voucher included to cover this but there wasn't. (Remains unresolved).
Summary:
Website navigation & customisation process is a joy to use - delighted with the end product which is the most important thing, but poor timings, lack of info and non receipt of advertised free game are a let down and detract from what would otherwise be top marks. If you want a great product that's definitely value for money I commend and recommend Computer Planet wholeheartedly, but be warned that you may be tearing your hair out waiting for it & then suffer a missing side item which may remain unresolved.
As rated by our community of reviewers
Computerplanet's Comment
Written on: 11/11/2010
Sorry to hear that NVIDIA did not include the free game voucher. Please email [email protected] with your order number and we will send you a replacement voucher for a free game.
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<br/>Thanks