Waterstones Review

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★☆☆☆☆
1.4 / 5
From 61 reviews
13.1% of users recommend this

  • Quality of service

  • Layout of shop

  • Value For Money

Guest's review of Waterstones

★☆☆☆☆
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“My wife ordered a book on line on 1st October. Wrong...”

Written on: 24/10/2010

My wife ordered a book on line on 1st October. Wrong book sent (arrived 7th October) Sent straight back asking for a replacement. When I rang to ask for an update on the order I was told that they can't tell me due to data protection. I don't wan

t the secrets of MI5, I just want to know when the book will be delivered!

Their customer service (!) line is not open at weekends... and it is now 23rd October and no book.

Absolute rubbish, Amazon for me next time

  • book

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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