Mamas & Papas Shop Review

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★☆☆☆☆
1 / 5
From 4 reviews
0% of users recommend this
Click here if this is your business
  • Quality of service

  • Layout of shop

  • Value For Money

Guest's review of Mamas and Papas Shop

★☆☆☆☆

“We read reviews before purchasing this product but...”

Written on: 22/10/2010

We read reviews before purchasing this product but have had nothing but problems with it from the start. We have recieved an awful service from Mamas and Papas staff with them being rude and being told there was nothing wrong even though it is clear that my poor baby is being bounced all over the place due to a fault in the chassis. I have even written to the chairman who again dismissed any problems saying they would pass my messages on to their design team.

This needs so much regular up keep that it's just not worth the money.
One major annoyance is that the rain cover zips onto the front of the hood and you need to leave the pram up to dry afterwards as the hood remains wet.

There are also issues with the car seat, if you have it too close to the back of your car seat the handle becomes stiff and there is nothing you can but take it back to the shop to be oiled. (Beware their lubricant is very smelly and you can't put your baby back in the seat for a good half hour.)

It was definitely a case of first time customer syndrome. I certainly won't be purchasing from mamas and papas again.

  • Value For Money

  • 2 in 1

    Type of Pushchair

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Herself's Comment

Written on: 20/03/2012

Umm, I think you've posted this in the wrong place. You've jut rated down a Peg Perego because of problems you've had with a Mamas & Papas stroller ... that doesn't even make sense.

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