iFlorist www.iflorist.co.uk Review

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iFlorist www.iflorist.co.uk
★★★☆☆
3.0
54.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Guest's review of iFlorist www.iflorist.co.uk

“I ordered a bouquet of flowers as a birthday gift...”

★★★★☆

written by on 22/10/2010

I ordered a bouquet of flowers as a birthday gift which came with free chocolates. I also ordered a vase to go with them. The flowers and chocolates arrived on time however the vase was not with them and nor was the card wishing happy birthday and saying who the gift was from. It was only when I phoned to see if they had arrived that the recipient discovered they were from me! I contacted iFlorist to tell them this and they immediately apologised and arranged for a new bouquet to be sent out the next day by way of an apology - the customer services were excellent. So a slight hiccup was put right instantly and I would use them again as a result. The flowers and chocolates were of excellent quality.

  • Flowers £30

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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