Written on: 21/10/2010
Awful - would never order again. Some of the products I've bought were satisfactory for the money but their customer service is terrible. I've sent so many emails and they are never answered adequately. The last email I sent I asked 2 questions - none were answered. In fact all I got was 'I've passed this to our IT Department'. So my 2 questions are still outstanding. They take forever to credit back items you've returned - don't shop with them. I would recommend The Jewellery Channel instead - quality is far superior and their Customer Service is excellent.