Air Asia Review

Click here if this is your business
★★☆☆☆
1.8 / 5
28% of users recommend this
Click here if this is your business
  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

Guest's review of Air Asia

★★★☆☆

“I have flown several times from Melb to KL return over...”

Written on: 21/10/2010

I have flown several times from Melb to KL return over the last 2 years with discount airfares...unbelievable value... paying $AUS250 to $350 RETURN! . The flights have always been on time, planes clean, my only concern is that the staff seem to be a little indifferent to safety issues. For instance on my last flight back to Melb in Feb 2010, the fellow next to me had a large parcel on his lap as we were preparing to take off and had his seat belt undone, which was not noticed by various staff checking passengers prior to take off. It was up to me to tell him to put the parcel under the seat in front and do up his seat belt! A little worrying.

The newer seats in the long haul aircraft are now MUCH more comfortable than the old non reclining ones.

I have also flown on many internal flights and have found all staff on these flights very professional and approachable, and the airline departing with minimal delays.

Without Air Asia I would not have had the chance to explore Asia, as larger carrier airfares are generally too expensive. I am certainly willing to go without the extra frills and save money..on a safe airline.

  • 2010

    Flight Date

  • Melb to KL

    Flight From - To

  • Economy

    Ticket class

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • No

    Is Food Included?

  • No

    Are Drinks Included?

  • Long Haul

    Flight Length

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review