iFlorist www.iflorist.co.uk Review

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iFlorist www.iflorist.co.uk
★★★☆☆
3.0
From 2700 reviews
54.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

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Guest's review of iFlorist www.iflorist.co.uk

“I ordered flowers online for delivery to my poorly...”

★★★★★

written by on 20/10/2010

I ordered flowers online for delivery to my poorly wife who was in London whilst I was overseas. Delivery took place on time, but through no fault of this company, my wife was never notified by the porters.



I contacted the online florist (iflorist.co.uk)and they immediately offered to replace the flowers or even offer me a refund. This was remarkably good service, since it turned out that they had proof of delivery. I was most impressed by the courteous handling of an angry customer (me) who had no justification at all to be cross with them! Thanks Michelle!



I apologised profusely when I found that the flowers had been here all along.



I highly recommend this company, based on its customer service

  • £34.80

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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