Written on: 20/10/2010
We have no problem with the service we received by thompsom holidays, but the hotel didnot come up to the description in the brochure. Pool lovely, but sun loungers dirty, umbrellas ripped and dirty. The grass area was in need of attention, very sparse and needed reseeding. The beach area was just rocks and pebbbles and there was litter and debris everywhere and no one picked the litter up while we where there. The room we had overlooked an apartment garages and carpark. The refuse collection lorry arrived between 3.30 and 4.00am every morning and thereafter the delivery lorries would arrive. Do do,nt expect a lie in any morning at this hotel. The food was never hot, tepid at best. We had great difficulty finding any crockery that was not chipped, when there were no cups available at breakfast we were asked to drink out of plastic cups, which we refused to do. The rooms are very dated, our cleaner georgia done an excellent job and was the friendliest member of staff. Most of the staff had a could not be bothered attitude and could do with some customer training. I would not recommmend this hotel to anyone going holiday to Cyprus, it is not up to the 4star standard we expect.
As rated by real users
"Hotel tired, food poor, nice s..." Read More
"Good Value for money" Read More
"Wonderfully friendly staff" Read More
"In Kapparis not in Protaras as..." Read More
"The best hotel in protaras" Read More