KLM Review

★★☆☆☆
2.2 / 5
35.8% of users recommend this
  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

Guest's review of KLM

★★☆☆☆

“This flight was fully booked, therefore no room to...”

Written on: 18/10/2010

This flight was fully booked, therefore no room to swing a cat. We had a passenger sitting next to us who ordered the staff to supply him with alcoholic drink for all the journey. When the staff were busy he went to the galley and helped himself! (our seats were next to the galley) However this was not to be our worst flight with KLM it was the return journey on 1-10=2010 from Beijing to Amsterdam ,they used China Airways.The food was unedible when available .During the flight they ran out of most of the soft drinks, no tea or coffee was ever offered. We had to ask if any food was going to be given to us (this was 6 hours into the flight) I was given 1 slice of unbuttered bread with half a cheese slice inside!!!!!The staff did not care at all about the passengers.

  • 09/2010

    Flight Date

  • newcastle -hongkong

    Flight From - To

  • Economy

    Ticket class

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Yes

    Is Food Included?

  • Quality of food

  • Yes

    Are Drinks Included?

  • Long Haul

    Flight Length

  • Value For Money

Report this review