La Redoute www.redoute.co.uk Review

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★☆☆☆☆
1.3 / 5
15% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of La Redoute www.redoute.co.uk

★☆☆☆☆

“Their trading name should be LA RUBBISH. Terrible...”

Written on: 14/10/2010

Their trading name should be LA RUBBISH. Terrible customer service, goods still not delivered after 10 day eventhough all items selected where "in stock". They do not answer e-mails, when you try to call they will put you on hold for hours unless you press #1 for new order, then all of a sudden they're interested! No possibility to cancel an order eventhough it's not been shipped yet. I was speaking to a robot for 10 minutes who then transferred me to another robot who kept repeating the same thing over and over again. Absolutely useless - stay away!

  • £100

    Goods purchased & cost

  • Still waiting

    Delivery

  • Quality of website

  • Value For Money

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