My Car Check www.mycarcheck.com Review

★★☆☆☆
2.0 / 5
29.8% of users recommend this
  • Customer service

  • Value For Money

Guest's review of My Car Check www.mycarcheck.com

★☆☆☆☆

“I work for a salvage dealer, we sell damaged vehicles...”

Written on: 11/10/2010

I work for a salvage dealer, we sell damaged vehicles and stolen recovered vehicles. The amount of calls we get complaining that our vehicles are not clear is highly annoying as the national database HPI is the only legitimate service you should be using. MCC have the wrong info on a lot of vehicles, if you are desperate to be sure, you should use HPI as this is linked to the DVLA!

  • Customer service

  • Value For Money

My Car Check's Comment

Written on: 13/10/2010

There are some inaccuracies in your review:
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<br/>1) HPI has a licence to receive DVLA data as do Experian (Autocheck.co.uk), CDL (mycarcheck.com) and a couple of others. All of these providers will receive the same information. HPI is no more linked to DVLA than the others.
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<br/>2) HPI might have been providing data checks for longer than the others but that doesn't make them the 'national database'. They are a private company and provide services in the same way as Experian and CDL.
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<br/>3) The stolen recovered marker is available to all data check providers, however HPI and Experian choose not to display it. It is a legitimate marker placed on a vehicle by an insurance company and we feel that this should be passed on to our customers. It is then up to the customer to decide whether this influences their purchasing decision.
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<br/>4) You did not state whether the 'wrong' information you refer to is only the stolen recovered markers. If so, given that it is a legitimate marker this cannot be considered 'wrong'. If not please contact us and we can investigate anything you believe to be incorrect.
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<br/>Customer Care
<br/>My Car Check

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