Aer Lingus Review

Click here if this is your business
★★☆☆☆
2.3 / 5
36% of users recommend this
Click here if this is your business
  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

Guest's review of Aer Lingus

★☆☆☆☆

“Despite paying over $8,000 for 3 Business Class...”

Written on: 11/10/2010

Despite paying over $8,000 for 3 Business Class tickets from Glasgow to Boston the flight was the most stressful experience I have ever had travelling. It is now the end of my 2nd day in Boston and I still have no luggage and Aer Lingus Customer Services have still not returned my call. I have spent the evening in my hotel room alone waiting for a bag to be delivered while my husband and daughter have gone to the basketball without me. I know the bag is not coming. I was in Boston 3 weeks ago and Aer Lingus lost my bag on the return flight and failed to return it when they said they would. I should have known what to expect from the service. The first 2 days of my trip have been ruined and the $100 compensation per day (after 24 hours) does not make up for having to shop for a bra, pants, socks, deoderant... after a 20 hour journey. If you are thinking of flying Aer Lingus- DON'T

  • EI133 October 2010

    Flight Date

  • Glasgow - Boston

    Flight From - To

  • Business Class

    Ticket class

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Yes

    Is Food Included?

  • Quality of food

  • Yes

    Are Drinks Included?

  • Long Haul

    Flight Length

  • Value For Money

Click here for great deals on Expedia
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Deals on Expedia