Special Days Cakes, Uddingston, Scotland Review

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★★★★★
4.6 / 5
91% of users recommend this
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Guest's review of Special Days Cakes, Uddingston, Scotland

★☆☆☆☆

“They made our wedding cake. Nice cake. Customer...”

Written on: 07/10/2010

They made our wedding cake. Nice cake. Customer
service reduced my wife to tears and led to a call to consumer direct
who said they were passing it on to Trading Standards. Reference number
SE3084641. I hope never to deal with these people again.

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Specialdays's Comment

Written on: 21/10/2010

These customers had avoided paying the balance of their wedding cake despite several reminders and several false promises of payment. Although these clients were in breach of contract for non payment we still proceeded with their order.
<br/>The customers had still not paid their balance 2 days before their wedding. We contacted them yet again in a last attempt to get payment.
<br/>The customer reluctantly agreed to pay cash on delivery. This was an unusual circumstance as we never have any problems with our customers payment. These customers also quoted that their cake was great and tasted fantastic and not a crumb left. We are sorry if we have upset these clients however they must learn that you don't get things for free in this world.

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