Written on: 06/10/2010
They advertise as "6 star" and deliver about a 3 star. Maintenance was lacking; 1 elevator out of order whole trip, laundry machines of 9 at least 3 always broken,many areas in need of painting, food was OK but never any of the local influence, and management was either lacking or arrogant.
" Four of us (around 50 year old) girlfriends did the New Zealand 13 ... " Read More
Written by cfruscalzo
" Having cruised with several cruise lines we were lead to believe th... " Read More
" Just returned from our second cruise on Serenade - first was 2 wint... " Read More
" Royal Faulty Tower on the High Seas " Read More
" We paid £500 extra for an upgrade to an outside cabin, we got... " Read More