Next www.next.co.uk Review

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★★☆☆☆
1.6 / 5
17% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

PetiteShopper's review of Next www.next.co.uk

★☆☆☆☆

“Good range of petite clothes but you can't use your...”

Written on: 06/10/2010 by PetiteShopper (1 review written)

Good range of petite clothes but you can't use your credit card to pay. You have to set up an account. That's where the problems begin. Unbelievably - absolutely breathtakingly unhelpful - customer service. No link to be reminded of a password. You have to email with information that includes your date of birth. Spent several days trying to pay a £25 bill while I was in hospital which involved about two dozen emails without resolving the issue. The clothes are great but the problems that can arise from being forced to set up an account can sap your will to live!

  • Jeans £25

    Goods purchased & cost

  • On time

    Delivery

  • Quality of website

  • Value For Money

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