Waterside MC350 Review

Click here if this is your business
Waterside MC350
★☆☆☆☆
1.5
From 39 reviews
13.0% of users recommend this

  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

Click here if this is your business

Roger Cull's review of Waterside MC350

“We purchased a MC-350 about six years ago. It was...”

★★☆☆☆

written by Roger Cull on 04/10/2010

We purchased a MC-350 about six years ago. It was expensive for what it is and it has been problematic ever since, where one has to continually reset it and regenerate the system to keep it softening. Its economical on salt because its so inefficient.



I've just phoned Culligan for a servicing quote and I was astounded at their prices. Option 1. £80 + parts + VAT. Option 2. £150 all inclusive! Bloody expensive especially when you compare it to say Dyson Ltd whose charges are aorund £60 inclusive. DON'T BUY A CULLIGAN!!!!

  • More than 1 year

    Owned Product For:

  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bwtuk's Response to Roger Cull's Review

Written on: 14/06/2012

Dear Roger Cull,

As the manufacturer of your water softener, we have read your review and would like to take this opportunity to say that we are disappointed and saddened to hear about your experience. As part of Europe’s leading water technology group, we stand firmly by the quality of our products and our service team. With many years of experience, our engineers can normally solve most issues in a single visit. When this isn’t possible for whatever reason, we always aim to keep you informed as to the reasons why. Our engineers are friendly and approachable, but if you would prefer to speak to our Customer service team instead, then they can be contacted on any working day between 8.30 and 5pm on 01376 334200. At the end of a call or engineers visit, if you feel less than satisfied with the service you have received, please ask to speak to the senior manager on duty who will personally deal with any remaining issues you have.

Yours Sincerely,


Ian Fraser
Marketing Manager

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account