written by on 02/10/2010
My first online order of a garden bench did not appear after 10 days - I was promised a 3-5 days delivery. After writing to enquire, I was told that it was lying in a warehouse somewhere and would soon be on its way. A week later and no bench, and after a phone call, I discover that the benches are actually sold out. Hence I have to go elsewhere.
I am currently waiting on two raised bed kits. So far, the 3-5 day delivery has past and i've been assured that they'll be with me soon. We'll see but I think this the last time I'll shop with Dobbies online. Have shopped before with one of the two big DIY chains and there were no issue at all.
The garden centres may be worth a visit but their online service is a mess.
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