Waltons 16' x 10' Workshop Shed Review

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★★☆☆☆
1.8
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Guest's review of Waltons 16' x 10' Workshop Shed

“Premuim shed + installation. ”

★☆☆☆☆

written by on 16/09/2010

Premuim shed + installation.



Was advised they will call 30 mins before arrival, but never did.



Instead of placing the shed in the middle they placed the front of the shed over hanging the concrete base.



It wobbled. Floor was split, Doors did not fit. instead of Door bolts they used a screw and peice of plastic to hold door shut. 12mm T&G more like 9mm T&G. Door lock was incomplete. Frame did not support the roof. These are just some of the problems!



Requested a full refund and pick up was scheduled. Was told again they will ring 30 mins before they arrive. Called mid day and was advised they are still on their way. Called late afternoon and was told they are about 1 hour away. No one turned up.



Called next day and was told that the collection has been made. When I said it had not, they advised that they turned up but no one aswered the door.



Rescheduled again. The workers who came to take the shed described their own company as rubbish . Customer service is poor and advised good luck getting your money back.



Luckily I did, not that I didn't had to chase them for it.



I ended up ordering from a local company for £90 more. I got a lot more for my money including 16mm T&G, Pressure treated, Frame was 3 times the thickness, real toughed glass, installation as well as other extra options.







  • Value For Money

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Guest's Comment

Written on: 10/06/2011

I had a very similar experience with Walton's in terms of delivery. We had made sure we had a clear agreement about delivery to my allotment, and they would call in advance so I could meet the van up there. The van showed up at my house without prior warning and refused to go with me to the allotment. Product quality is pretty terrible. There are several gaping holes in the side walls where some longer slats were forced into the panels by the manufacturer. There are no pre-marked screw points or holes, so everything needs to be drilled. It's extremely rough wood, much of it fraying badly. Totally untreated wood, presumably so Walton's can sell paint treatment. Disappointing all round, would not recommend this company.

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Guest's Comment

Written on: 09/06/2012

which company did you use in the end?

Ive just bought a summer house from Waltons and its leaking badly everywhere. I dont know how to go about getting a refund, i paid 200 to have it put up and i cant afford to pay for it to be taken down aswell....

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