Written on: 15/09/2010
We have been using our iCandy cherry for 10 months now and we are thoroughly cheesed off with it and iCandy. In principle it is a great system. Unfortunately it is built so badly it just hasn't stood the test of time.
The first set of rear wheels and the rear axle wore out in about 4 months. The pushchair was sent back to iCandy, it took 4 weeks for them to decide to replace the wheels & axle.
The second set of wheels and rear axle have now worn out. The wheels no longer fit on the axle properly. They sit at an angle and wont engage with the brake mechanism.
Our retailer has sent the pushchair back to iCandy.
We have had a response telling us that we have misused the pushchair, it will cost £70 to repair plus £30 P&P.
We have never misused the pushchair. It has never been off pavements or roads, we have a three wheeler for that. It has never been overloaded, my daughter is only 10 months old, and she is not obese!
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