Haven Holidays, Blue Dolphin Review

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Haven Holidays, Blue Dolphin
★★☆☆☆
2.4
44.0% of users recommend this
  • Quality of accommodation

  • Quality of food

  • Staff

  • Children's entertainment

  • Adult entertainment

  • Facilities

  • Proximity to local amenities

  • Proximity to local attractions

  • Value For Money

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Guest's review of Haven Holidays, Blue Dolphin

“I stayed here with my husband and 9yr old in our own...”

★★☆☆☆

written by on 14/09/2010

I stayed here with my husband and 9yr old in our own touring caravan in August 2010 for 10 nights. We observed the following points:

1. The touring area seemed very over crowded but we had booked a Euro Pitch (one of only 6) and so had our own separate area with plenty of room on the pitch.

2. However, the pitch itself was covered in cigarette butts - clearly no effort had been made to tidy this up and we had to lay our awning over them all.

3. The Spar shop is very well stocked but incredibly overpriced. Go to the Tesco in Scarborough.

4. The sole reason we chose this site was because it has a gym. However, what the website doesn't tell you is that the gym is only open 3 days a week and for very limited hours during those days. We felt very misled by the advertising.

5. We ordered a pack of Leisure passes online to save money thinking that, the gym being a leisure activity, we could use them for this purpose. But no, we had to pay £4 to use antiquated and limited equipment.

6. The entertainment for children is very good but be prepared to empty your pockets of money. At every opportunity, the staff actively encourage the kids to ask their parents for money for various things such as tattoos.

7. The leisure activities for children are also very good.

We were very dissapointed with this venue - we felt that the advertising had been very misleading and the whole park was tired, outdated and money grabbing at every opportunity.

It is fair to say, at this point, that we have stayed at the Haven in Weymouth which is a very different experience so we do feel able to compare!

I returned the comments card with these issues raised and got a letter "respectfully" telling me in essence that such blatant over-egging in the advertising should be expected. I'm not naive - I appreciate what advertising is for but felt they have gone too far with this park. I would not recommend this park to anyone.

  • Facilities

  • Proximity to local amenities

  • Proximity to local attractions

  • Value For Money

  • Self Catering

    Type of Accommodation

  • No

    Is childcare available?

  • Yes

    Are pets welcome?

  • Yes

    Is there a shop on site?

  • Yes

    Is there a restaurant on site?

  • Yes

    Is there a pub on site?

  • Quality of accommodation

  • Quality of food

  • Staff

  • Children's entertainment

  • Adult entertainment

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