Forbidden Planet - www.forbiddenplanet.co.uk Review

WRITE A REVIEW
★★☆☆☆
1.5 / 5
From 49 reviews
16.3% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Forbidden Planet - www.forbiddenplanet.co.uk

★☆☆☆☆
WRITE A REVIEW

“There seems to be 2 Forbidden Planet sites,...”

Written on: 11/09/2010

There seems to be 2 Forbidden Planet sites, ForbiddenPlanet.co.uk and Forbidden Planet.com

Ive never had a problem with ForbiddenPlanet.com, but when i ordered from ForbiddenPlanet.co.uk, there was along delay, eventually i got an email telling me they had dispatched 1 out of 5 books i ordered, but still the delivery charge was pushing £6 - for 1 book!! There was no email telling me they could not source the other 4 books and asking me if i still wanted to go ahead with the 1 book order, i would have said NO WAY! I can get that same book off Amazon and they wont charge me £6 to send it!

To make matters worse, they charged my credit card FOR ALL 5 BOOKS! And i had to go through the bank to get my money back AS A FRAUDULENT TRANSACTION! AVOID!

I WILL REPEAT I HAVE NEVER HAD A PROBLEM WITH FORBIDDENPLANET.COM, I DONT KNOW IF THEY ARE PART OF THE SAME COMPANY OR NOT????????

  • a few graphic novels, about £60

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

Visit forbiddenplanet.co.uk

Jon Harrison's Comment

Written on: 07/12/2010

Yes - there are two companies with a similar name. Thanks for making this difference clear in these comments.

Reply to this comment
Report this review

Share this page?

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account
forbiddenplanet.co.uk