Written on: 09/09/2010
Booked a 2 week holiday to Majorca with teletext holidays, dealt with by Hays travel. cost me £458 for transfers, 2 weeks all inclusive, which i thought was very cheap compared to some holidays, managed to get the deposit dropped down from £380 to £178 as i was skint but wanted to book the holiday at the time. Big downside though....awful customer service, got passed from one person to another, had to wait absolutely ages in phone calls whilst they were waiting, put me flying with ryanair, i had to pay extra for baggage, taxes and also pay extra for transfers (in the end it added up to £458. tried selling me holiday insurance, told them where to go basically. awful avoid like the plague. if you do complain about phone calls, they will ring you back!
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