Dial A Flight - www.dialaflight.com Review

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4NNETTE's review of Dial A Flight - www.dialaflight.com

★☆☆☆☆

“Called them to check prices of last minute flights to...”

Written on: 06/09/2010 by 4NNETTE (1 review written)

Called them to check prices of last minute flights to Egypt, either Sharm El Sheikh & Luxor & ended up booking flights to LUXOR. When the confirmation email failed to materialise I called them to chase it up & was told by a different colleague that flights were to Luxembourg & when i said it was LUXOR he quickly said "yes, its LUXOR" & as their email system was down it would be sent following day. No phone calls or emails the next day so almost 24hrs after they had taken payment from me I called them to be told that the flights they had booked were to Luxembourg!!! Nowhere near Egypt! By then the other flights we had found with 2 other companies were now full. Ended up paying a much higher price for alternative flights through Egyptair direct. Waited a week for a refund & then got back £2.50 less than had paid for!!! AVOID AT ALL COSTS!!

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Guest's Response to 4NNETTE's Review

Written on: 31/07/2011

lucky to get refund at all. Obviously you weren't clear to the telephonist. Your fault for not confirming properly. We have booked lots of flights with this company and they are very efficient, far superior to other companies.

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