written by on 28/08/2010
Set up an egg savings account and ISA about 3 years ago. The site is slow and ponderous. Their ISA rates became uncompetitive and it took weeks for the transfer to be correctly sorted out. In addition I notified them 6 months ago that their system wouldn't process payments from my bank's Mastercard debit card and it is still not fixed (even though they thought they had fixed it).
For an internet based bank to be unable to process payments from the world's major card provider (and fail to bother to fix it) is truly pathetic.
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