Samsung RB1855VQ Review

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★★★☆☆
2.9 / 5
From 9 reviews
56% of users recommend this
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  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

Guest's review of Samsung RB1855VQ

★☆☆☆☆

“samsung have the worst possible customer service i...”

Written on: 27/08/2010

samsung have the worst possible customer service i have ever had to deal with. when my fridge broke down i called them, they said all work and parts would be done for FREE. 5 weeks later and im still waiting for the part. the light bulb blew causing control panel to also blow. they are now trying to say i have to pay £140 for original visit and costs of parts and work. they have left me without a fridge for 5 weeks and its only been this long as i called them. all they are doing is apologising for how useless their staff are. do not buy a samsung fridge if you dont need it for more than two years!!

  • More than 1 year

    Owned Product For:

  • nothing

    Special Features

  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

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Guest's Comment

Written on: 07/07/2011

I quite agree purchased american fridge freezer in 2007 went wrong three times/ cooler system broke down, received a new one and the cooler system has now failed rang samsung on saturday it is now thursday and still no date for a repair as they cannont get hold of the service company. I would never purchase a samsung product again, there after sales care stinks.

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