Natwest Business Account Review

“Business Account with Nat West ”

Written on: 25/08/2010

Business Account with Nat West

Oh dear apalling, apalling apalling. No understanding of the small business. No availability (our eh hem relationship manager (what relationship??) on holiday, the man who is looking after the account not available (on holiday) His voicemail saying not avaialble till tomorrow after midday. Other member of staff informs me that he will be there but his voicemail message was "just manging expectations". Hmm yes our expectations that we would receive a responsive service. Silly us. No not very helpful banking. And oh yes and the branch completely disinterested and useless - not even in a helpful banking kind of way.