Air Asia Review

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★★☆☆☆
1.8 / 5
From 125 reviews
28% of users recommend this

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

Guest's review of Air Asia

★☆☆☆☆
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“Well I don't know where to start 12 flights and 9...”

Written on: 24/08/2010

Well I don't know where to start 12 flights and 9 balls up.Flights cancelled and flights delayed. I had insurance but Air Asia owns the company. Tried to get a refund but I am still waiting.Apparently they changed insurance companies and they asked me to get a written letter from Air Asia explaining why the flights had been cancelled or delayed. Guess what I am still waiting on their reply, the crew is very nice, the food is terrible but when it comes to email, contact, pigs may fly. Spent another 100 bucks with another airline and you will be better off. One day people will wake up and never fly with this airline again.

  • Jan/Feb March2010

    Flight Date

  • Saigon - Bangkok-Saigon

    Flight From - To

  • Economy

    Ticket class

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • No

    Is Food Included?

  • Quality of food

  • No

    Are Drinks Included?

  • Long Haul

    Flight Length

  • Value For Money

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