Written on: 18/08/2010
Motorholme are a nasty company with rude incompetent staff, extortionate prices and when we were persuaded into looking at the motorhome we were supposed to be renting, it was dirty and covered in dog hair! BE WARNED Motorholme couldnt care less about customers and are happy to waste your time with no apology or respect - we realised that their only interest was in renting out a sub standard vehicle from a owner who want to charge you extra for everything when most companies dont - they also dont tell you about the £750 deposit until the last minute, and are not clear throughout just to get your interest.
Motorholme wanted £400 extra just for changing the booking forward by a week! and I should also mention NEVER answer/return calls for hours!
We would certainly recommend that you use a small company with their own vehicles who actually give decent customer service and are interested in customer UNLIKE MOTORHOLME!
If you want a NIGTMARE then deal with Motorholme! you will regret it!
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