Written on: 17/08/2010
I believe they are first and foremost after your dollar. They are short term thinkers, going today for your buck, rather than building a long lasting relationship. The told me Princess was above Royal Caribbean. They are absolutely not. Princess isn't even close. After using VTG for a few cruises, I was happy, then I was lied to. They sent me an email asking what I thought, I filled out their email comment survey and despite me "dinging" them down in several areas, they chose not to even contact me. I would have expected them to call or write to ask for more details, but they did not. They simply do not care.
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