Written on: 14/08/2010
We purchased a Quechua Quechua T6.2 XL Air Tent from the Decathalon Lakeside store last week. The wife and I took it down to Margate to try it out for a couple of days. Found that there were two bracing bars missing from the tent. We called the Lakeside store yeaterday. We told them of our problem. They would retrieve the missing bars from stock and if none available they would replace our unit. We took our tent over this afternoon, still very damp from our stay at Margate. To cut a long story very short, they exchanged our still very damp tent for a better model. No queries, no problems, no worries. They were absolutely great! They have a feel for their job and each person we spoke to seemed to know about their 'field of operation'. We highly recommend this store.
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