Written on: 14/08/2010
Completely my own fault but Travel republic levy a 20% charge for cancelling your booking more than 56 days before you travel. I cancelled more than 6 months before travelling but was told I would still have to pay over £100 on a £540 hotel booking. To me that is extortion and there is not justification for it. It's the same lack of persuasive argument that we saw from the banks with excessive overdraft charges.
The site offers good value for money in terms of the actual deals it offers but I think in this day and age they should not be charging customers such high fees to cancel when they've given sufficient notice.
As rated by real users
" Overcharged by booking.com €1,000 more expensive than direct " Read More
Written by Ritchielas
" Sunshine, simple !!!! " Read More
" Excellent Holiday " Read More
" Ripped off of 1400.00 " Read More
" This was my first time on this site, the experience was good " Read More