Written on: 13/08/2010
After failing my test twice I booked the Fast Pass course with BSM (which cost £710) as I thought that being such a well known company they must be ok. I couldn't have been more wrong!! I did pass my test but even so I would NOT recommend them to anyone.
My instructor was at least half an hour late for every single lesson, including the one before the test, just a tad unprofessional I thought. In addition, I was not taught the bay park or the parallel park until the lesson before the test! Included in my £710 was a mock test, which I did not get, and a book and cd rom set which again I did not get. In total, along with the unused lessons BSM owe me almost £70 (as it states on their website they refund any unused lessons). However trying to get the money back from them is ridiculously difficult. I have been ringing them for over a month now and am always told there was some sort of problem and the money will be refunded in a few days, so far I am still waiting....
In addition, my instructor was not even a qualified driving instructor, something that I didn't even realise was legal! Apparently BSM use trainee intructors a lot but I was very disappointed that I was not told this in the first place.
Driving lessons are so expensive that it is not worth wasting the money on BSM, please please go elsewhere!!
As rated by real users
"They have the best instructors!" Read More
"Passed 1st time" Read More
"Best driving school ever! " Read More
"I originally was very happy wi..." Read More
"AMAZING INSTRUCTOR!!!! " Read More