Arriva Trains Wales Review

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★☆☆☆☆
1.4 / 5
11.4% of users recommend this
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  • Reliability

  • Cleanliness

  • Value For Money

Guest's review of Arriva Trains Wales

★☆☆☆☆

“I have the unfortunate pleasure of having to use...”

Written on: 13/08/2010

I have the unfortunate pleasure of having to use Newport Railway Station 5 days a week to commute to work and have to say that on average i am late 4 days a week due to delayed trains. The staff are very rude and have a real bad attitude towards passengers. I have written a few letters of complaint regarding the staff but never get a good response. I was at Newport Railway station about a week ago and picked up a leaflet promoting www.arrivatrainsnails.co.uk which is a site dedicated to shaming the bad mannered staff at Newport - which i thought was fantastic lol



  • Value For Money

  • Cleanliness

  • Train

    Bus / Train

  • Reliability

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Guest's Comment

Written on: 30/07/2011

You intened to travel and not pay the correct amount, its like picking up two things in a shop and only paying for one

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