Written on: 11/08/2010
I was told the part I ordered was on backorder (only after I contacted them asking where the part was since it had not arrived in a timely fashion). They had me fill out a cancellation form. Come to find out, the part was NOT on backorder (only after I had ordered/installed the part from a different online vendor). Now I'm stuck paying shipping & return shipping and I still can't get anybody to respond to my emails, apologize for the inconvenience, or acknowledge that there's an issue. Contacting these people is a joke. I will NEVER do business with them again. Huge mistake.
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