John Lewis Flowers www.johnlewis.com Review

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★☆☆☆☆
1.3 / 5
10% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of John Lewis Flowers www.johnlewis.com

★☆☆☆☆

“TERRIBLE! Similar story to other review - I ordered...”

Written on: 07/08/2010

TERRIBLE! Similar story to other review - I ordered the Purity plant arrangement for a funeral.

Delivery tracking was unavailable via the HDNL courier website! Finally arrived in a box, no gift packaging- It was upside down, earth/dirt everywhere, flowers/plants squashed under the pot - it's completely ruined + unsalvageable!

Basically we had to rush out to Homebase to get a suitable alternative at short notice!

Complained to John Lewis and received refund, but overall I would NOT recommend this service! Awful disappointment. I'll stick to Next in future.

  • £30

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Guest's Comment

Written on: 13/07/2011

i`ve just had the same experience a year later terrible john lewis sit up and take note

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