Evans Cycles www.evanscycles.com Review

Evans Cycles www.evanscycles.com
★★★★☆
4.2
From 2146 reviews
82.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Evans Cycles www.evanscycles.com

“Ordered two bikes. Was told instore that they would...”

★☆☆☆☆

written by on 05/08/2010

Ordered two bikes. Was told instore that they would arrive together within 5 working days. One arrived within two days (great). Rang customer services. Apparently the person instore did not check stcok and said it wouldbe with me on friday (approx two weeks after ordering and paying!) Rang customer services on thursday to check if i would recieve the bike on friday. They said it was in a branch and should be put on a carrier and that they would contact me to let me know when it will be delivered (not confirnming it would be friday). They simply said it could very well be delivered on friday!! I was promised that it would be definately delivered by friday at the very latest!! Totally rubbish customer services and unacceptable.

  • 349

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