Written on: 02/08/2010
I don't think I have one good thing to say about them.
I have exactly the same experience. They are completely useless. I have been waiting for almost 6 months now and they still haven't managed to sort out my insurance claim. I have been lied to. Calls and emails are hardly ever returned. It took a mate in the bike industry to give them a call for them actually to respond to me.
So so soooo fed up.
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