Written on: 26/07/2010
Me and my partner went to this hotel 2weeks ago to celebrate our anniversary, when we arrived we were asked if we wanted to pay 50 euro to upgrade to a room with air con in to the block which had been refurbished, we decided not to and were told by the manager "you will be back in 5minutes" after seeing the room they intended to put us in we decided to upgrade, the room had bugs squashed into the curtains the shower was mouldy and the sink was smashed, also the balcony door would not lock. After paying the money we were moved to the new block which was lovely with a bath and two sinks in the bathroom. The bed linen and towels did not get changed whilst we were there. Pool was cleaned every night which is a plus. The all inclusive buffet consisted of salad which you could pick how much you wanted but the main food chips, meatballs the chef dished out. You were not allowed to go up for seconds, the snacks menu at the bar consisted of pizza slice, toasties and sandwiches in the brochure it states the snacks are served from 10am until 8pm this is untrue the pizza slices finished at 5pm and on somedays 4pm, also in the brochure it states hot dogs are available along with ice cream etc, hot dogs were not available and ice cream and biscuits were for children only. There is not a separate bar for all inclusive guests as it also states. The rules for all inclusive changed everyday for different people, the staff were very unfriendly and rude. I know this hotel is only 2.5* but there and people say you get what you pay for but a smile and a friendly atmosphere between the staff does not cost anything. There was a steep hill to the hotel which some would be difficult for people with walking difficulties. I would go back to Dassia again but would not go tot his hotel it was literally a joke and ruined our holiday.
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Written by SarahShaw201
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