written by on 23/07/2010
Terrible staff. They are very rude and incompetent. Attendant at the SATA lounge counter was completely clueless and spent all her time on the phone with friends. Took 50min to check in. Flights were delayed out of Toronto and Lisbon. They claim you're on a 6 hr flight when it takes over 7 hrs to get to your destination. Meals were inadequate. TV entertainment was one chickflick with the remainder of the time ads were shown on the ancient CRTV. If you can do not travel on SATA airlines.
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