Hy-performance Car Insurance www.quoteacar.co.uk Review

Cover from July09 to july10





When I joined Hyperformance the application process was done over the phone. They are meant to keep a recorded copy of the conversation should they be a miss understanding.



I made it clear that I have had the car for 2 year and hand only 2 year no claim . In order to give us a good price someone must had put down no claim down as 5 year on their system. However on the letter copy we were sent it said 3 years ? Very poor admin. I was only when we had a collision with another car and had to claim that it came to light.



They wanted us to show them 5 years no claims. As we couldn't they stopped out cover and said we need to pay an addition of about £136, to say covered. As far as I was concerned they had mess up and the tape recording copy they kept would prove it. For that they wanted £25 and it was not refundable even if it was their fault. At the time I was very busy and had to go way so didn't take further and paid the Extra £136. I will never take out any kind of cover with Hyperformance again.



Their admin is very poor . Most of this took weeks and involved me having to call them . The say they will call back and the never did on each occasion .





If your still going to get a quote then I would suggest you record the conversation yourself. And get the person name as well. Also read the letter for error.





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