Amdega Conservatories Review

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★★☆☆☆
2.4
35.0% of users recommend this

Guest's review of Amdega Conservatories

“Design: We really liked the appearance of...”

★★★★☆

written by on 19/07/2010

Design: We really liked the appearance of conservatories in the Amdega brochure and the ' no pressure' sale pitch was what really appealed. The design was very good and in keeping with the surroundings. After paying our deposit we found this review site and initially considered pulling out of the order, as to be honest, I was really worried after reading the reviews! I couldn't afford to lose the deposit money so I kept my fingers crossed and prayed that we hadn't made a huge mistake!!!

Delivery; We do agree with the other reviews that COMMUNICATION is the poor point of Amdega. You would expect that after paying thousands of pounds, customer care would be a priority but it doesn't appear to be. We found that once the conservatory was delivered ( and payment received) communication worsened. Some parts were missing from the order and we wouldn't have minded if the office staff had just apologised, explained why and told us when all of the conservatory would be delivered! Having said that, the delivery guys were very polite and left everything tidy and well protected whilst we awaited a fitting date.

We decided to get local builders to construct the dwarf wall and base. This was all great until the fitters arrived and found that the wall had been built too high. They had to go away again whilst the wall was rebuilt. Alan the Amdega surveyor was great and found that our builders had also put the damp proof course too high and he wouldn't let the conservatory go up until the wall had been built correctly.

Fitting: John,Paul and co were fantastic. Very tidy and polite. You could see that they take a great deal of pride in their work.

I am very happy with the conservatory. It looks fantastic.



JH, Edenbridge

  • Value For Money

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Scottishrichard's Comment

Written on: 23/07/2010

Pretty well agrees with my experience..ie nice conservatory despite everything. But the sales pitch we received was very persuasive. We signed on and paid a deposit and then they increased the number of jobs WE had to do at every stage. The salesman in Scotland then lied through his back teeth about what we had been offered.

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Jam13's Comment

Written on: 23/08/2010

Please can I suggest you contact [name removed] who is supposedly the customer Services Manager AND PA to the CEO, [name removed] - her e mail address is [details removed] [RC - apologies for the amendments, posting personal details is against our guidelines]

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Claire Cattran's Comment

Written on: 24/07/2010

I found this review not helpful because... we have been passed around Amdega through about 20 people now and I only wish that [names removed] had looked after us... we got [names removed] just to name a few and we still have the same leaks that we've had since it went up 2.5 years ago and the saga continues. No one phones you back.

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