Written on: 15/07/2010
Opened account 6 months ago, made each payment on time, and then one month didn't receive a statement and they slap a penal rate and interest and stop the promotional offer. Not what I expect though I know it's in their T&Cs. Given the debt is only some £3k and good earner, they've lost a customer as I have no layalty to them. So gonna be moving my balance elsewhere. Recommend you set up a DD if you use Virgin so you don't get caught out.
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