Written on: 11/07/2010
I booked an appointment at this store on Berners Street for their 2 week sample sale and regretted it almost immediately. The attitude and approach of the staff (or at least the one I saw) is bullish, arrogant and unhelpful. Every time I tried a dress on I felt as though I was on a game show with 30 seconds on the clock to decide which of the dresses I was going to buy. She spent most of the time telling me how I should be feeling and implied I should disregard the feedback from my sister as it was my day. Also I was told not to worry about budget as 'savings could be made elsewhere'!
I completely agree with the other feedback left here about the beautiful designs being let down by the staff attitude problem.
As rated by real users
"Horrible Experience" Read More
"Insult to people's intelligence" Read More
"BEWARE!!!" Read More
"Brilliant!" Read More
"Mary knows best!" Read More
Youngwoman's Comment
Written on: 31/08/2012
This is exactly my experience too - avoid the Berners St store! I do not believe the positive reviews of this store are authentic.